Frequently Asked Questions
Can I bring any sort of telephone that I want?
Do you offer 3 way calling?
Are the telephone numbers linked to the residence hall rooms?
Can I get caller id?
How do I
sign up for voice mail and call waiting?
What does
the caller id from calls leaving Tulane indicate?
How
am I billed for my long distance calling?
What if
there's a problem with my bill?
Can I dial an
international call direct, or do I need to use the operator?
How can I get help?
Can I bring any sort of telephone that I want?
Any single line, analog, touch-tone telephone should work with the Tulane system. Cordless phones must NOT run on Bluetooth or 2.4Ghtz. Bluetooth and 2.4 Ghtz phones will cause interference with the wireless network and are not permitted on campus.
3 way calling is available at no charge.
Are the telephone numbers linked to the residence hall rooms?
The telephone numbers are associated with the residence hall rooms. Telephone numbers are not transferable.
Caller id is available for a small monthly fee. Students should provide their own caller id box or phone with caller id capability. If you do not have one, they are available for purchase in the bookstore. To subscribe to the caller id service, please complete the following form: http://www2.tulane.edu/telcomfrm.
How do I sign up for voice mail and call waiting?
To subscribe to these paid services, please complete the following form: http://www2.tulane.edu/telcomfrm.
What does the caller id from calls leaving Tulane indicate?
When you place a call to an off campus number to a recipient using caller id, the name and number displayed will be Tulane University and your direct dial exchange and extension.
How am I billed for my long distance calling?
Domestic long distance calls are billed at 10 cents a minute. International calls are based on the current rate, which is available to you by calling the Telecommunications office at ext. 5206. Charges are billed monthly through accounts receivable. Bills are available online at http://studentphonebill.tulane.edu. Use your long distance code to log in.
What if there's a problem with my bill?
Please call the telecommunications department at ext. 5206.
Can I dial an international call direct, or do I need to use the operator?
You can dial direct. For a list of country codes and dialing instructions, click here, or call the Telecommunications office at ext. 5206 for assistance.
If you are having problems with your phone line, you can e-mail telecom1@tulane.edu, or use a neighbor's phone to call the Service Line, 865-6789. If you have a question about your account or calling features, please call 865-5206.